FAQ

Having trouble accessing the Site
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Ingredients of your products
All the ingredients we use in a product are listed on the package or the label of the product itself. We use the safest ingredients to manufacture our products. Our current range of products is Formaldehyde, Mineral Oil, Paraffin, Phenoxyethanols and Volatile Cyclomethicones (D4, D5, D6) free. All products are dermatologically tested. To know the entire ingredient list of individual products please click on the respective product on our site.
Does Jonaki test on Animal?
All our Products are 100% cruelty-free and not tested on animals.
What forms of payment can I use?
Our payment process uses a third-party gateway and you will be directed to a different site to complete the transaction.
Our payment process uses a third-party gateway and you will be directed to a different site to complete the transaction.
We accept payments by Visa, Mastercard, DBBL NEXUS or AMEX debit/credit/pre-paid cards, mobile wallets (such as bKash, Rocket, SureCash, iPay, Upay, OK). Cash on delivery is also available as a payment method for your orders.
Delivery time & Charges
Delivery charges: Inside Dhaka: Tk. 60, Outside Dhaka: Tk. 100 Estimated delivery time: Inside Dhaka: 1-2 days, Outside Dhaka: 4-5 days Note: The delivery might be delayed based on the political, environmental, transportation or any other unavoidable issues